Best Telephony Software for Government - Page 4

The term "Free" in FreePBX signifies Freedom, highlighting that FreePBX, the leading open-source IP PBX solution globally, empowers users to create a customized phone system that meets their specific requirements. Explore the potential of open-source communication and examine the extensive range of features that FreePBX provides to help you construct your ideal phone system. By integrating commercial modules from Sangoma and various other add-ons, you can elevate your FreePBX installation into a powerful Unified Communications platform. Don't forget to check the Knowledge Base on the FreePBX Wiki for additional resources! Alternatively, you can reach out to FreePBX professionals for assistance with installation, updates, troubleshooting, and more. Available for free download and use, FreePBX's strength is supported by a worldwide community of developers dedicated to maintaining its high compatibility and customizable nature, ensuring it delivers all the essential functions needed to create a scalable business phone system that accommodates any budget. This collaborative effort fosters innovation and continuous improvement, making FreePBX a reliable choice for communication needs.

Establish a confidential environment for your team's interactions by utilizing Zangi for Business applications, which offer secure messaging, calling, file sharing, and conferencing tailored for professional use. These applications effectively distinguish between your work and personal communications, ensuring that your conversations remain private. With a foundation of Military-Grade Encryption and a strict ZERO data collection policy, Zangi guarantees that your information is never stored on any external servers or cloud services. Experience seamless connectivity coupled with heightened privacy as you take command of your corporate communications. This innovative platform allows you to create a personalized communication app for both mobile and desktop, eliminating the need to rely on third-party solutions. Take control of your data and enhance your business interactions by developing a custom social networking platform that reflects your brand identity, complete with unique features tailored to your needs. Furthermore, you can expand your communication capabilities by integrating your existing phone system with this secure business communication app, paving the way for enhanced collaboration and efficiency.

RingLeader is revolutionizing communication for businesses and teams by introducing innovative technology known as "Crowdvoicing," enabling small enterprises and teams to effortlessly implement cloud-based phone services for durations as short as one day. Our SIP Trunking solution seamlessly integrates with any PBX hardware, making it ideal for larger organizations; in fact, many of our SIP clients can utilize our trunks without the need for extra hardware. As one of the rare NATIVE SIP providers globally, we believe that the best solutions are often the most straightforward ones. RingLeader empowers your business to communicate more intelligently, quickly, and efficiently—whether from a traditional office or a home setting—offering adaptable solutions tailored to the needs of small, medium, or large teams. Our services are backed by dedicated support from real people who answer calls personally. Ultimately, RingLeader provides the quickest and easiest method for organizations to enhance their communication strategies, fostering better connections with both colleagues and customers, regardless of their location. By prioritizing user experience and accessibility, we ensure that businesses can thrive in their communication efforts.

Phonology's Enterprise VoIP solutions are tailored for small to medium-sized businesses and larger organizations, enabling effective connectivity, communication, and collaboration across multiple channels while delivering exceptional quality and flexibility in VoIP services. Their robust Hosted PBX offering for cloud phone solutions allows users to leverage the advantages of a large enterprise PBX system through virtual extensions, seamlessly integrating with preferred third-party applications to enhance telecommunication capabilities. Unified Communications consolidates various communication methods into a single platform, simplifying the collaboration process for users. If you're concerned about handling physical and wired PRI, BRI, or PSTN lines, consider Phonology's SIP Trunks, which allow for efficient and stress-free management of your business communications. This comprehensive approach ensures that businesses can focus more on their core objectives while enjoying streamlined communication solutions.

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Telzio powers VoIP phone systems for business VoIP phones for top organizations around the globe. Telzio is the top cloud phone system for business. It offers the best uptime, features-rich solutions, and an interface that makes configuration quick and easy. You can get toll-free numbers, call center routing, real-time data, call analytics and many other features. Telzio's unique usage-based pricing helps to reduce monthly telecom expenses by an average 30% Unlimited users, simultaneous calling and call recording are all included. Voicemail transcription is also included. 24/7 customer service is available.

Introducing an unparalleled UCaaS solution crafted to drive the success of Service Providers. Stand out in the competitive landscape by utilizing a fully customizable white label offering that enhances your brand identity. KAZOO, the comprehensive UC platform from 2600Hz, provides the adaptability essential for delivering an exceptional communication experience. Equip your clients with a communication solution that fosters their achievements. With over 300 APIs at your disposal, you can tailor a solution that empowers your customers to enhance their business operations. Customizing your offering under your own brand allows you to strengthen your market presence. The low initial investment facilitates a swift launch while ensuring you remain price competitive. With robust reliability and geo-redundancy features, your clients will experience uninterrupted service. The mobile-ready functionality allows your customers to conduct business anytime and anywhere. KAZOO operates as a multi-tenant platform, giving you the opportunity to diversify your sales strategies. You can opt to onboard resellers, sell directly, or implement an agent model to maximize your reach. This flexibility can significantly enhance your operational capabilities and service offerings.

The sales telephony platform that will turbo boost your team's results. Ring.io's dialer allows sales teams to make more calls, schedule more meetings, close more deals, and makes it easier for them to do so. Automate your prospecting tasks and unleash your reps' potential. You can easily route calls to the right person in your team using data from your CRM. Never lose a valuable lead or customer. With powerful coaching and training tools, you can increase call connections, increase rep performance, and optimize each dial for better results. Ring.io Pay allows you to accept credit cards over the phone and is PCI compliant. Increase sales, collections and donations.

Axon serves as a virtual IP PBX designed for Windows computers, boasting a straightforward one-click installation process and a web-based management interface that simplifies the configuration of your new PBX system. This scalable PBX solution can be deployed on any existing PC, enabling connections to phone lines and extensions through VoIP technology, whether for residential or commercial use. In addition to providing all the standard functionalities associated with traditional PBXs, it also incorporates sophisticated call queuing capabilities tailored for call centers, enhancing communication efficiency. Furthermore, Axon ensures seamless internal and external calling, making it a versatile choice for a variety of telecommunication needs.

A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

ZepCall, a click-to call solution, helps convert visitors to sales. It offers an Instant One-One Phone Call, which is a call button that can be enabled on websites and mobile apps. This allows for instant call connections. A Virtual Number is also available. It is a plug-and-play solution that does not require any developer.

CheckMyNumber helps: - Parsing, formatting, and validating phone numbers for all countries/regions of the world directly in Salesforce. - Gets the type of the number based on the number itself; able to distinguish Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail (whenever feasible). - Gets a confidence level on whether two numbers could be the same.

RingRx supports independent medical practices, hospitals, and therapists with high-quality, cost-effective, and HIPAA-compliant communication services. Our clients rely on our seamless communication systems to inform patients at every stage of their healthcare journeys. The RingRx Platform is a full-featured, cloud-based VoIP communication system designed for modern healthcare environments. It offers a versatile set of customizable tools, including a phone app for flexible and reliable call routing, voicemails accessible from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones. RingRx is a healthcare-focused communication system, unlike competitors that have patched together features or do not understand the unique requirements of healthcare providers. Our easy integration and customization features make it simple to connect with patients in and out of the office. Getting started with RingRx is quick and easy, with practices able to be up and running in less than a day. Our straightforward pricing structure allows for easy selection of the right features without any upsell or billing surprises.

TekSIP for Windows is a SIP Registrar as well as a SIP Proxy. TekSIP supports UDP (IPv4 & IPv6), TCP (IPv4 & IPv6), TLS, and WebSocket transports. Only commercial editions support Secure WebSocket and TLS. TekSIP has been tested on Microsoft Windows Vista and Windows 7/8/10/11 servers. TekSIP is a signaling service for WebRTC based SIP-based phones. TekSIP is compliant with RFC 3261 and RFC 3263. It also complies to RFC 3581, RFC 3891, RFC 3311 and RFC 3481. It supports NAT traversal, ENUM. Please refer to Readme for technical details on NAT traversal. You can choose the IP address that will be listened to and alternative SIP endpoints when making outgoing calls. You can also log the session details in a log and monitor registrations and active sessions in real-time. Windows Performance Monitor (Perfmon.exe) allows you to monitor the number of active sessions and registrations. TekSIP redirects calls to an alternate endpoint if the called endpoint is not available (Offline, busy ...). GUI can be used to terminate an active SIP session.

Issabel stands out as an open-source unified communications platform that merges various IP communication services into one cohesive system, effectively overcoming the limitations of traditional PBX systems by offering features like call center functionalities, email integration, management reporting, fax capabilities, video conferencing, audio recording, and CRM integrations. Its call center module is not only robust and flexible but also user-friendly, enabling efficient automation and management of contact centers while adeptly handling both inbound and outbound call campaigns through a straightforward agent interface and call management tools. Additionally, Issabel simplifies the administration of PBX solutions for service providers, allowing them to manage multiple clients from a single instance, thus alleviating the need for individual servers for each client. To further expand its capabilities, Issabel accommodates various add-ons that are designed to integrate seamlessly with the platform, enhancing features that interact with telephony and improve customer service while automating support-related actions. This adaptability makes Issabel a highly effective choice for organizations looking to streamline their communication processes.

TelecomBilling.Net is a versatile, cloud-hosted telecom and ISP billing solution that simplifies complex billing, accounting, and mediation processes. Designed for voice, VoIP, data carriers, and MVNOs, the platform supports an unlimited number of CDR/SMDR formats and sources to fit any telecom business model. Its user-friendly cloud portal allows businesses to manage customers, distributors, and billing activities anytime, anywhere. The solution features extensive financial and operational reporting, including support for integration with accounting software like Xero. Businesses can opt for an outsourced billing service, where TelecomBilling.Net manages all billing tasks from data collection to publishing detailed invoices. Pricing plans are flexible, starting with a free 60-day demo and scalable disk space options. The platform is backed by comprehensive documentation, responsive UK-based support, and a commitment to high uptime. TelecomBilling.Net is ideal for companies seeking a robust, secure, and scalable billing system.

NextGenSwitch is an innovative communication platform driven by an API that aims to transform how businesses communicate through voice and messaging, catering to organizations of all sizes. This adaptable solution encompasses a wide array of communication functionalities, such as PBX, Call Center, and Call Campaign capabilities, all within a single, scalable framework. With a focus on optimizing workflows and improving customer interactions, NextGenSwitch features seamless integration with CRM systems to enhance data handling and operational efficiency. The platform's Click-to-Call functionality further simplifies the process of making outbound calls, enabling users to initiate calls effortlessly from their CRM, website, or other digital interfaces. Additional features of NextGenSwitch include advanced Call Routing and AI-driven IVR, voicemail and call recording options, hotdesking and extensions, as well as tools for conducting campaigns and surveys. Further enhancing its capabilities are Automatic Call Distribution (ACD), real-time monitoring and analytics, AI assistant integration, and a Twilio-like API, ensuring businesses have all the tools they need for effective communication. Overall, NextGenSwitch stands out as a comprehensive solution tailored to meet the evolving demands of modern business communication.

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

PhoneCall stands out as a robust cloud-based contact center solution, tailored to effortlessly adapt to the demands of telemarketing and lead generation enterprises. This comprehensive software package includes features such as an AI-powered Intelligent Dialer, Real-Time Analytics, three years of call recording storage, Text-To-Speech functionality, Click-to-Talk options, and a convenient 1-Click Compliance tool to optimize business efficiency. Moreover, with its multi-device compatibility, business owners and administrators can stay connected and manage operations seamlessly, even when using devices on iOS or Android platforms. This level of accessibility ensures that users are always in touch with their business activities, promoting a streamlined workflow regardless of location.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.