Best IT Management Software for Startups - Page 76

Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.

Become one of the many users enhancing their websites, applications, and mobile platforms with ProtoShare, effectively minimizing excessive rework. ProtoShare is a user-friendly collaborative prototyping tool that enables teams to clarify their needs through website wireframes and interactive prototypes for software and mobile devices, all while collaborating in real-time. Begin your trial today, and there's no need for a credit card! Experience the difference ProtoShare can make for your projects.

GFI LanGuard allows for the effective management and maintenance of endpoint security throughout your network. It offers comprehensive insights into every component within your network, assisting you in identifying possible vulnerabilities and enabling you to address them promptly. This user-friendly patch management and network auditing tool is straightforward to implement. The software automatically detects all devices on your network, ranging from computers and laptops to mobile phones, tablets, printers, servers, virtual machines, routers, and switches. You can organize your devices into groups for enhanced management efficiency. Furthermore, you can distribute management responsibilities across various teams while monitoring everything from a centralized dashboard. By utilizing an updated database of over 60,000 known vulnerabilities, GFI LanGuard helps uncover non-patch vulnerabilities, along with details like open ports and system information regarding users, shared directories, and services. It effectively highlights deficiencies in popular operating systems and identifies missing patches in web browsers and third-party applications, ensuring robust network security. Ultimately, GFI LanGuard streamlines the process of maintaining a secure and efficient network environment for your organization.

Stop wasting your time on attempts to remedy SQL Server performance issues. Are you perpetually battling database performance crises, desperately searching for the underlying causes of SQL Server sluggishness? Without the proper insights, you may end up squandering precious time in the wrong areas while seeking solutions to your performance challenges. What you truly need are precise, actionable, and comprehensive metrics that allow for the swift identification and resolution of database issues. With SQL Sentry, you can proficiently monitor, analyze, and enhance your entire database ecosystem. SQL Sentry empowers you to escape the cycle of constant crisis management, ensuring your databases operate at their highest efficiency. This tool provides the detailed insights necessary to uncover and rectify SQL Server performance dilemmas. As the premier product within the SentryOne suite of monitoring solutions, SQL Sentry was designed by SQL Server specialists to help you minimize time wasted and reduce the hassle of troubleshooting database performance issues, ultimately streamlining your operational processes.

CrossTec EMS® software offers a user-friendly and cost-efficient solution for managing IT assets. Effective IT asset management provides a clear and current overview of your technological resources, which is crucial for tasks such as monitoring, resolving incidents, budgeting, planning, and overseeing the asset life cycle. Given that IT assets represent a significant portion of overall IT expenditures, their proper management and upkeep emerge as top priorities for organizations. Poorly managed IT assets can lead to unnecessary costs due to waste and redundancy, resulting in complicated and chaotic management and maintenance processes. By adopting a robust IT asset management strategy, businesses can not only track and manage every asset within their organization but also improve adherence to increasingly stringent government compliance standards. A well-structured management program ultimately empowers companies to maximize the efficiency and longevity of their IT resources.

B2B companies today rely on accurate data to drive their sales and marketing strategies. KickFire's IP Address Intelligence™ converts IP addresses to companies and provides account level firmographic data such as industry, revenue and employee count. B2B marketers can use this data to identify visitors to their websites, personalize content and target ads. They can also enrich forms and append CRM data to other account-based marketing strategies. KickFire's IP addresses intelligence and B2B firmographic information are available through its LIVE leads platform, API and integrations with the most current technologies.

DreamFactory is a REST API Management Platform. Auto Generate REST APIs. A cloud-based or on-premise API generation platform that is enterprise-grade. Instantly generate database APIs to build faster applications. The biggest bottleneck in modern IT is eliminated. Your project can be launched in weeks instead of months. DreamFactory creates a secure, standardized and reusable, fully documented, live REST API. DreamFactory can integrate any SQL or NoSQL file storage system or SOAP service. It instantly creates a RESTAPI with Swagger documentation, user role, and more. Every API endpoint is secured with User Management, Role Based Access Controls, SSO Authentication and Swagger documentation. Rapidly create mobile, web and IoT apps using REST-based APIs. DreamFactory offers example apps for iOS, Android and Titanium.

Virtuoso Universal Server represents a cutting-edge platform that leverages established open standards and utilizes Hyperlinks as Super Keys to dismantle data silos that hinder both user engagement and enterprise efficiency. With Virtuoso, users can effortlessly create financial profile knowledge graphs based on near real-time financial activities, significantly lowering the costs and complexity involved in identifying fraudulent behavior patterns. Thanks to its robust, secure, and scalable database management system, it allows for intelligent reasoning and inference to unify fragmented identities through personally identifiable information such as email addresses, phone numbers, social security numbers, and driver's licenses, facilitating the development of effective fraud detection solutions. Additionally, Virtuoso empowers users to craft impactful applications powered by knowledge graphs sourced from diverse life sciences-related data sets, thereby enhancing the overall analytical capabilities in that field. This innovative approach not only streamlines the processes involved in fraud detection but also opens new avenues for data utilization across various sectors.

Codima Toolbox provides an all-in-one solution that allows an organization to discover and manage all network assets, automatically create documentation in both Web or Visio Network Maps and monitor network devices, all without the need for agents. Toolbox allows users to make informed decisions using reliable data. After a Network Discovery, all other features within Toolbox are fully set up and ready for use. Make device network management and documentation simple.

MailSite Fusion serves as a comprehensive email, calendar, and contact server for Windows, offering seamless over-the-air synchronization with various smartphones, full native Outlook integration, an advanced AJAX web client, and a server for sharing calendars and contacts, which can also sync and publish to multiple other clients. For three consecutive years, it has consistently ranked among the top three mail server products according to the readers of Windows IT Pro Magazine. Given the essential nature of email services to your organization, it is crucial to choose a reliable product from a company that has demonstrated expertise in communication software. So, what makes this mail server stand out? Rockliffe has dedicated itself to the development and enhancement of email server and security solutions for businesses and service providers since 1995, addressing your concerns with a sense of urgency. Engineered from the ground up to prioritize speed, stability, and security, MailSite Fusion is equipped to fulfill your most pressing needs and expectations effectively. Moreover, its robust features ensure that you can manage your communications seamlessly while maintaining a high level of security.

If you're assessing RMTrack and require guidance on tailoring it to suit your specific requirements, feel free to reach out to our support team via phone or email. RMTrack is designed to accommodate diverse business and manufacturing workflows, and our dedicated support specialist is ready to help you customize RMTrack to align perfectly with your needs. Upon logging in, users will find the main page featuring a comprehensive list of items available to them, which can be effortlessly filtered by selecting various criteria. Additionally, these lists can be organized by several columns, and users can rearrange them simply by dragging and dropping them into their desired positions. RMTrack also offers advanced reporting capabilities through its custom reporting engine, allowing you to select from a range of report formats such as dashboards, column views, and various chart types, including bar, line, and pie charts. For those seeking maximum adaptability, RMTrack provides HTML template-driven reports, ensuring you can create presentations that fit your unique style and needs. With such flexible options, RMTrack stands out as a powerful tool for managing your operations efficiently.

Copiaris, previously known as Backup Magic, serves as an advanced file copying, backup, and automation solution designed for IT professionals and power users alike. This tool enables users to create and execute reliable file copy operations, whether they prefer a straightforward click-to-run approach or a more complex unattended process tailored to their specific needs. It comes with both a command-line interface (CLI) and a graphical user interface (GUI), offering flexibility in how users interact with the software. Rather than generating backup catalog files, Copiaris performs direct file copying, ensuring users are always aware of the exact locations of their files during the process. There's no need for additional dependencies to retrieve files, as users can simply return the necessary files to their original destinations. If a shadow copy request is unsuccessful due to another process already using it, Copiaris will automatically attempt the request again after a brief pause, rather than simply reporting an error. Furthermore, shadow copies are only generated when there are newly created or modified files that need to be copied, optimizing the process. This streamlined approach allows for a more efficient backup experience without unnecessary complications.

Original Software simplifies test automation, capture, and management across your ERP and all integrated applications, working seamlessly right out of the box. With ready-made test case templates and a completely code-free design, business users can run tests effortlessly—no technical skills required. Say goodbye to outdated methods like spreadsheets and screenshots. Our solution boosts efficiency from day one, typically reducing testing time by 50%. When you're ready to take it further, AI-powered test automation helps you build a fully automated regression suite—without needing to code. On-premise, cloud, custom-built, or green screen applications? No problem. Original Software supports testing across any system, ensuring smooth, reliable, and efficient quality assurance.

NCache is an open source distributed cache for .NET Framework & .NET Core (released under Apache License, Version 2.0), by Alachisoft. NCache provides an extremely fast and linearly scalable distributed cache that caches application data and reduces expensive database trips.

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

The workplace of today is not limited to traditional office walls. DocuXplorer gives your team fast, secure access to all the files and information they need from anywhere. A paperless, more productive office is possible. Quick setup allows you to see immediate results. Our organizational experts will ensure that your document management system is customized to your needs. This will ensure that your team is well-prepared for success. DocuXplorer can be used even if you have long paper trails. It is priced to provide a quick ROI. DocuXplorer can be deployed on-premises, in the cloud or hybrid and give your team the access they require wherever they are. DX speaks your language. It will identify the most important information in your file and translate it into searchable and reportable data. DocuXplorer converts scanned text images (available in 110+ language) to electronic text that is searchable, indexed and retrievable.

Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider. Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software. Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe. The most reliable and thorough vendor of IP communications services quality in the market They readily accepted Empirix results for solving inter-vendor issues.

blësk stands out as the sole all-in-one solution on the market capable of handling every facet of network monitoring from a single device. This platform boasts rapid, adaptable deployments while delivering impressive returns on investment. Notably, it is the first application in the industry to seamlessly integrate prominent Open Source monitoring technologies widely utilized globally into a single, user-friendly interface. The additional layers of blësk enhance its functionality and provide a cohesive graphical layout. Users can efficiently pinpoint and rectify the issues leading to application downtime, with rapid identification of network, protocol, and service failures, as well as alerts triggered by SNMP traps. It allows tracing of serial data, including CPU load and bandwidth usage, while gathering, analyzing, and assessing performance metrics for SNMP-compliant devices in near real-time. Additionally, it offers predictive capabilities for saturation, classifies interface ports based on usage, and computes the losses and latencies associated with various equipment, contributing to a more reliable network environment. Ultimately, blësk’s comprehensive features empower organizations to maintain optimal performance and minimize disruptions effectively.

Noction IRP is an edge-deployed BGP optimization platform that analyzes traffic in real-time to detect congestion, link failures, and performance degradation. The system continuously probes network routes across all available providers, measuring latency, packet loss, and historical reliability to identify the best paths for both inbound and outbound traffic. Route probing operates independently of production traffic flow, ensuring comprehensive visibility without impacting live sessions. IRP manages ingress and egress bandwidth intelligently, distributing traffic flows across providers to minimize costs while maintaining quality of service. The platform features configurable traffic engineering policies that allow operators to define cost priorities, performance targets, and failover behaviors. Traffic is automatically rerouted when performance thresholds are reached, ensuring optimal traffic delivery, while respecting network policies and business requirements. Built-in Automatic Anomaly Detection (AAD) provides DDoS protection by analyzing traffic behavior and identifying deviations from established baselines. Unlike static threshold-based systems, AAD builds adaptive behavioral models that adjust to legitimate traffic patterns. AAD detects volumetric floods, amplification attacks, TCP SYN floods, and application-layer threats, then executes mitigation automatically using BGP FlowSpec for granular filtering and RTBH mechanisms for complete traffic blocking when necessary. IRP delivers 30%-50% average performance improvement, up to 50% latency reduction, and near-100% network availability while reducing bandwidth costs through intelligent multi-homed routing decisions. The platform integrates seamlessly with existing BGP infrastructure.

Empower your workforce by fostering a culture of open communication that mirrors the ease and social nature of conversations at home, thus enhancing engagement, facilitating knowledge sharing, and boosting innovation. Plek offers a platform that connects all employees, making it crucial in today's world of remote work and uncertainty. In this context, collaboration transcends merely completing tasks; it also involves thoughtful consideration, which is vital for fostering growth, driving innovation, and instigating change. This interaction can take place within an internal community, seamlessly integrated with or alongside your current intranet system. So, how do you effectively connect and motivate employees working on the shop floor, in hospital wards, or on the go? The answer lies in an app that serves as a secure and personalized alternative to WhatsApp. With Plek, everyone can access important updates, work instructions, manuals, and schedules anytime and anywhere, allowing teams to coordinate effectively, keep each other updated, and share the latest plans effortlessly. This capability not only strengthens connections among colleagues but also cultivates a more cohesive and informed workplace environment.

Oversee devices running iOS, Android, and Windows 10/11 with a focus on security through tailored restrictions and configurations. Utilize tools such as Apple DEP & VPP, Android Enterprise, and Samsung Knox for comprehensive management. Maintain an inventory of both native and public apps across Apple, Android, and Windows platforms, while also reviewing, approving, and publishing applications for mobile device usage. Facilitate access to enterprise applications for employees, partners, and external stakeholders by creating a customized app store that reflects your corporate branding. Streamline the management of Apple iOS and Android tablets to ensure secure deployment of the appropriate educational apps. Organizations of all sizes, including companies, authorities, and teams, reap the benefits of Relution's Mobile Device and App Management services. Resellers, educational institutions, and IT retailers rely on Relution to enhance their service offerings to clients. Renowned as a vital IT solution in the realm of digital education, Relution has established itself as the go-to mobile device management platform for over a decade, ensuring privacy compliance and facilitating cross-platform device management. With its user-friendly interface and robust features, Relution not only simplifies device management but also empowers educational environments to thrive in a digital age.

C2 ITSM (integrated business service management solution) is a business process automation tool that automates and supports your business processes. It exceeds customer expectations. You can easily manage all types of requests and changes, assets, inventories as well as tasks and projects from one platform.

After a few late-night code fires, we set out to find application performance management tools that would help us stop them. We were able to identify what was wrong, but it didn't tell us why or how to prevent future failures. Retrace was created to do just that. We believe that when our 1300+ customers spend less of their time fighting technology, they spend more time releasing it. This makes the world a better place.

Customers can shop either online or at a physical location, engage through live chat or phone calls, while field service technicians carry out on-site tasks and fill out a survey. Students attend classes, and both customers and employees provide feedback via surveys, whether digitally, on paper, or through mobile devices. After submission, the responses are immediately reflected in the ActionTracker™, which adjusts based on the input received, assigns a responsible manager, and alerts key stakeholders via email. The ActionTracker™ efficiently monitors all interactions with employees or customers, logs resolution activities including emails and attachments, adds notes to each action item, and arranges meetings through integration with Microsoft Outlook. You can establish status codes to oversee the progression of action items, ensuring that open tasks are regularly updated until they are marked as complete; however, once they are finalized, they can no longer be altered. Every activity is recorded with a date and time stamp by the user, providing a thorough audit trail, which enhances accountability and transparency in the process. This systematic approach ensures that every step is documented and easily traceable, ultimately improving operational efficiency.

Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.