Best Web-Based CRM Software of 2026 - Page 46

A framework for overseeing a business's relationships with both existing and prospective clients. Customer Relationship Management (CRM) utilizes technology to streamline, systematize, and coordinate efforts in sales, marketing, customer service, and technical assistance. Sales Force Automation (SFA) features a contact management system that monitors all interactions and follow-up tasks with clients. This is particularly useful for professionals such as designers, architects, real estate developers, contractors, agents, and brokerage firms. Additionally, a wide array of other entities, including nonprofits, online businesses, and tech firms, benefit from this system. Furthermore, service providers in various sectors, such as accountants, lawyers, and consultants, also leverage CRM to enhance their client interactions. This comprehensive approach helps organizations maintain strong relationships and improve overall efficiency.

Complete CRM & Marketing Suite. We offer fully managed marketing services as well as an award-winning software platform that will help you establish your brand, get more leads and close more sales. Your CRM software can import your customer workflows. Soffront will help keep the workflows that work and make them more efficient. If you have different customers, you can create different types of workflows. Your workflows can be broken down into stages and tasks that need to be completed for each stage. You can create reusable email templates to suit different stages of your workflow. Automate customer follow up with automated followup emails and newsletters. To convert visitors into leads or subscribers, create beautiful landing pages. Drag-and-drop page builders allow you to visually design click-through and squeeze pages right from your web browser. Our marketing automation software comes with hundreds of pre-built templates. Simply choose one, modify the content, then publish.

We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability. Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.

Properties globally utilize our PMS to efficiently oversee their bookings, pricing, and front desk functions. With connections to over 600 systems and a comprehensive array of features tailored for your property, it's clear why countless users opt for IQware PMS. A simple click reveals a thorough availability screen showcasing room inventory alongside existing reservations. Enhance rate management and allocate rooms with a fully adaptable solution crafted for both single and multiple properties. IQpms empowers your organization by overseeing front desk activities, managing housekeeping tasks, generating reports, and providing insights into guest preferences. Regardless of whether you operate a hotel, an all-inclusive resort, a timeshare, or any other property type, IQware is designed to streamline and enhance your operational processes. Furthermore, IQware’s Suite of Innovative Software seamlessly integrates with IQpms, offering an even more cohesive management experience. This comprehensive system not only simplifies daily tasks but also allows for a more personalized guest experience.

NextMove CRM empowers you to boost your conversion rates, monitor sales from initial contact to final deal, and refine your sales management systems. By strategizing your next steps, you place yourself a step ahead of your rivals. Our innovative workflow engine provides sales representatives with intelligent prompts to determine their subsequent actions based on where the client stands in the sales funnel. Additionally, with NextMove CRM's email marketing features, you can effortlessly oversee and assess all your email initiatives. The built-in scheduling tool enhances the efficiency of your marketing automation efforts. Our integration options are extensive, allowing seamless connections with everything from Office applications to third-party systems and customized legacy tools. Moreover, NextMove's referral network process equips professionals with valuable insights into their most effective referral sources, enabling them to manage and market with greater efficacy. By leveraging these comprehensive features, you can ensure a more streamlined approach to your sales and marketing strategies.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Virtuous is the only responsive fundraising platform that enables nonprofits to build stronger donor relationships and increase their impact with confidence. Virtuous can help you unify and empower your team to achieve your goals. The world in which you fundraise has changed. Virtuous is your growth partner in the new normal. We unify your fundraising, marketing and donor development activities, eliminate redundant back-office tasks, provide insights and signals, and help you deliver dynamic donor experiences at scale. All the features you would expect from a solid CRM, plus data insights that will help you build deeper donor relationships. Email marketing, mail segmentation and campaign tools are all part of a robust CRM that increases engagement. Data-driven donor insights powered from wealth, social media engagement, location, and any other data to help listen to constituents at large.

BrightInfo employs its innovative self-learning JARGON™ algorithm to thoroughly analyze your website pages and assimilate your content offerings. As visitors enter your site, JARGON™ monitors their individual behaviors, juxtaposes these actions against collective trends, and delivers the most pertinent content from your extensive library in real-time, all through an automated process. While many marketers celebrate modest increases in conversion rates, such as a rise from 5% to 6%, BrightInfo adopts a more critical perspective. The stark reality is that over 95% of website visitors—who could potentially become customers—exit without any interaction, often due to a perceived lack of relevance. This phenomenon is perplexing, given that these visitors sought out the website for a specific purpose. They arrive from diverse channels and industries, each carrying unique needs and situated at different points in their purchasing journey. Furthermore, every individual exhibits distinct behavioral patterns based on their personality and attention span, making it difficult to believe that a single website can cater to such varied demands effectively. The need for personalized content delivery has never been more evident.

Enhance your customer satisfaction while reducing support expenses by 30% to 50%. With AnswerDash AI, customers can receive intelligent, immediate responses without navigating away from the page. This innovative solution anticipates user inquiries and delivers contextually relevant Q&A tailored to the webpage or customized for individual users. As a result, your clients can find quick answers without the need to submit a ticket or initiate a live chat. By leveraging webpage content and user profiles, you can effectively predict user questions and improve overall engagement.

Log in and operate from any location you choose. Your sales data, products, and reports are consistently accessible, secure, and current. gxCommerce point of sale is functional on iPads, Android devices, Macs, or PCs, requiring only a web browser for access. It might even be compatible with the POS hardware you currently possess. This point of sale solution seamlessly integrates with the gxCommerce system. However, your terminal may not be entirely connected with your accounting, support, and other applications, which could limit its overall functionality. This adaptability ensures that you can maintain productivity regardless of your working environment.

Gauge on-site customer satisfaction using our iPad survey application, allowing you to gather and evaluate customer feedback effortlessly while on the move! This tool provides insight into your team's performance on a daily basis. Our application is designed to help you pinpoint and address key challenges effectively. You can utilize the tab survey feature as an offline survey solution. Simply download the iPad application along with your survey to begin data collection, with the option to upload your findings later. Leverage our iPad survey app to track the vital KPIs that are crucial for your organization. Whether you're focusing on customer insights, employee feedback, or simply collecting data offline, tabsurvey is the perfect choice for a quick setup in just five minutes. By signing up for an account, you can create your initial survey with ease. After that, download our survey app from the App Store onto your iPad and transfer your survey to the device. The iPad Survey App will transmit data when connected online, allowing you to access and review your reports through any web browser. You can also categorize your data based on location or time, or download it for more in-depth analysis of the results. With this app, gathering actionable insights has never been more straightforward!

Engaging with marketing leads, maintaining their interest, and identifying the most effective marketing strategies are crucial tasks. ReachEdge software, developed by ReachLocal, is designed to assist with these objectives. In today's environment, consumers encounter a multitude of advertising messages across diverse platforms, whether through mobile devices, websites, social networks, or traditional media. We are here to provide support. Digital presence permeates every aspect of your operations, and as the sole prominent local media organization affiliated with the USA TODAY Network, we have earned the trust of businesses like yours in navigating the complexities of this digital landscape. By partnering with a renowned global leader in digital marketing, ReachLocal, we are enhancing local digital marketing efforts to deliver even more significant results, driven by our commitment to achieving impactful outcomes for your business. Our organization, along with our products and corporate culture, consistently receives recognition for excellence in the industry, further solidifying our reputation as a leader in the field.

Ameyo is a comprehensive contact center solution that enables businesses to optimize customer interactions across voice and digital channels. With features like omnichannel customer support, AI-powered voicebots, and integration with popular CRM platforms, Ameyo helps streamline communication and improve service quality. The platform also includes tools for managing video interactions, collecting real-time customer feedback, and analyzing performance metrics, ensuring a seamless and efficient contact center experience.

Blackbaud Luminate Online offers a comprehensive suite of tools designed to help you attract more supporters, launch successful online fundraising initiatives, and cultivate lasting connections with donors. Every implementation of Luminate Online comes with strategic services that not only facilitate your initial setup but also equip your organization for long-term achievement. Our expert consultants assist you in developing a fundraising or engagement initiative tailored to your needs, utilizing our extensive collection of proven templates, and they provide three months of marketing tactics to ensure your campaign's successful launch. Additionally, with robust peer-to-peer fundraising features and seamless CRM integrations, you can foster a holistic engagement experience for both your supporters and your organization. You can oversee effective email marketing campaigns at every stage—from conception and testing to targeted deployment and subsequent follow-ups—ensuring a cohesive communication strategy. Ultimately, Luminate Online empowers nonprofits to enhance their outreach and impact in meaningful ways.

Agendize offers more than just an online appointment booking and scheduling system... We offer the most flexible and powerful solutions to simplify and enhance your customer relationships. Agendize White Label program APIs make it easy to deploy our scheduling software in your workplace. Our team will assist you in creating the best product for your customers. We are a partner of choice for large groups, enterprises and franchisors such as Orange Business Services, CNP Assurances, AG2R La Mondiale, Allianz, Plurial Novilia or Jardiland.

Building better people is the first step to building a better business. PlanPlus Online Business Edition is a unique software product that combines a proven personal productivity tool with a powerful Customer Relationship Management system. PlanPlus Online's Business CRM solution allows for collaboration, sales, marketing and project management. This will enable productivity and ensure accountability within your company.

At Sanity OS, we excel in every aspect of the digital landscape, encompassing custom software development, robust infrastructure, security measures, and expert consultancy services. Our focus is on creating tailored solutions that are highly scalable and easy to maintain, compatible with any device. With a disciplined approach, we specialize in the architecture, construction, maintenance, and security of cloud servers. If you have urgent needs, we offer a range of pre-built solutions that can be swiftly customized and white-labeled to suit your requirements. Our team provides expert guidance and support in both infrastructure and software development. We thrive on tackling challenges, which has driven us to create our own software products (SaaS) that serve thousands of users on a daily basis. Our AI-powered CRM enhances data and boosts productivity for countless users. Additionally, we provide email marketing software that eliminates the need for user sign-ups or subscription fees. Our innovative quote tool enables users to visualize items from their inventory on a map or through uploaded images, streamlining the process for better efficiency. This commitment to innovation continues to fuel our passion for developing solutions that meet diverse needs in the digital world.

You can increase activity, set more appointments, and drive revenue with less effort. Spotio Mobile App helps your reps stay organized and productive in the field. This App Gives You the Visibility You Need to Improve Field Sales Performance and Get Real-Time Data. Your representatives will be able to keep track of all their appointments, tasks, routes, sales activities, lead notes, and other information. Automated data entry allows field reps to be more productive and focused in the field.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Service-Intel offers a comprehensive software and CRM solution tailored for the auto repair sector. This innovative platform proactively detects service requirements, enabling accurate estimates and sales opportunities prior to vehicle drop-off—essentially functioning as a pre-inspection tool. By providing impartial recommendations based on a vehicle’s service history and daily mileage, it fosters both trust and increased sales among customers. Furthermore, SI's point-of-sale predictive reporting consistently surpasses client expectations through its exceptional accuracy in service management and transparency in sales processes. This ensures that automotive businesses can operate more efficiently while enhancing customer satisfaction.

The CRM software serves as a comprehensive platform for managing and monitoring interactions with current and prospective clients, partners, agents, and other important contacts. This system establishes a robust database for storing and managing the history and interactions related to each contact. All new activities, including calls, messages, and meetings associated with a specific contact or company, can be easily recorded, while future interactions can be organized through integrated task features. Additionally, the option to utilize your own domain name for your social intranet enhances customization, enabling better management of meetings, briefings, and various events that frequently occur within your organization. Monitoring working hours and the time users dedicate to individual tasks and projects is essential for operational efficiency. Ultimately, our CRM software represents a significant investment tailored to meet the distinct needs and operational requirements of your business, ensuring it aligns well with your overall strategy and objectives. This level of customization allows companies to create a more personalized experience for their clients and stakeholders.

Business Manager Enterprise is an all-encompassing ERP solution that integrates essential business management capabilities along with numerous additional functionalities. Building on the foundation laid by the acclaimed BusinessMan Enterprise, a client-server model refined over more than 25 years, BME leverages cutting-edge web technologies to deliver exceptional performance, versatility, and a rich array of features. It enables access across any platform that supports a modern web browser, ensuring users can work seamlessly from various devices. Furthermore, BME is crafted using open-source technologies, which allows for greater freedom in licensing, deployment, and customization without reliance on third-party vendors. While primarily offered as a SaaS solution, BME also accommodates self-hosted and on-premise deployment options, catering to diverse business needs. Additionally, purchasing alternatives include outright ownership for those preferring to avoid ongoing subscription fees, making it a flexible choice for a wide range of organizations. This allows businesses to select the model that best suits their operational requirements and budgetary constraints.

The NextOS platform integrates five essential business tools into a single interface, including CRM, phone services, live chat, surveys, and analytics. This integration allows users to effortlessly oversee their communication resources with just one login and account. By leveraging machine learning and artificial intelligence, NextOS provides businesses with a comprehensive understanding of each customer, positioning it as the most user-friendly platform available. Stay informed about customer sentiments at any time by monitoring every interaction with your business. Share crucial customer data instantaneously across your organization, enabling all team members to make informed decisions. Employ tailored automation to ensure that every individual feels valued and appreciated. Establish a framework of automated actions and alerts to connect with customers at the most opportune moments, delivering the ideal message. In doing so, you can surpass customer expectations without requiring additional effort from your team, ultimately enhancing overall satisfaction. The seamless integration of these functionalities makes NextOS an invaluable asset for any modern business.

Semeon helps you to understand and prioritize large-scale customer, employee, and marketplace feedback data from any source, including social, reviews, and CRM data. Our platform automatically extracts multi-word concepts relevant to your data, measures sentiment, and generates insightful dashboards. Semeon technology is available in more than 10 languages. Government entities, security and defense agencies, brands, and organizations around the globe rely on it to improve customer experience, citizens' lives, reduce operational costs, and drive growth.

FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform helps teams increase productivity and sales easily. AI-guided sales helps you stay in the zone. With a flow-based feed that prioritizes and prioritizes tasks, you can only see what you need at the right time. You can zoom in and out between high-level overviews or deep-dive activity tracking, which all happens automatically. Track and celebrate the activities that lead sales and happy customers.