Best Free CRM Software of 2026 - Page 18

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

We offer cloud-based business management solutions designed to enhance the efficiency and effectiveness of your operations as your business grows. With affordable internet access, entrepreneurs can take advantage of these solutions without breaking the bank. Instead of investing heavily in enterprise software, hardware, and technical staff, small, micro, and mini businesses can benefit from cost-effective cloud-based IT solutions that charge on a per-user basis. There’s no need to pay for features that may not be relevant to you right now; you only pay for what you actually use to run your business. When your team is ready, you can easily upgrade to more features in the future. Our management information system (MIS) reports provide valuable insights that support informed decision-making through thorough data analysis. With our analytical tools and reports, you can consistently make informed choices, and you can access your data with just a click at any time, ensuring you have the information you need at your fingertips. This flexibility allows you to adapt your business strategy as necessary, making it easier to respond to changing market conditions.

A straightforward approach to marketing your services or products involves enhancing your sales through effective client management; track your achievements and collaborate with colleagues. Boost both the frequency and quality of your appointments, utilizing reminders to stay organized with your clients and schedules. Share your calendar for better coordination. Elevate your account management by incorporating contracts, proposals, documents, tasks, and resources. Don't hesitate to utilize our customer support system for any concerns your clients may have. It truly is that easy! When you find something valuable, you can set your preferred monthly payment! We impose no restrictions on functionality or bandwidth! Our developers are ready to assist you. You can submit your development requests, and we’ll create tailored solutions to help your business thrive. We promise exceptional customer support, so feel free to reach out with any inquiries, and we’ll address your concerns promptly! Plus, our commitment to your satisfaction means we’re always striving to improve and adapt to your needs.

Collect valuable customer insights effortlessly from within your website at no cost. Facilitate customer feedback directly on your site, allowing you to gather essential information that can help shape the products and services your audience genuinely desires. You can swiftly design attractive feedback buttons that align with your branding or utilize existing buttons on your site to initiate customer feedback surveys. With a wide range of survey options available, you can tailor them to reflect your brand identity. Whether you require a sophisticated approach or prefer a more straightforward solution, we provide diverse customer feedback survey types that can be seamlessly integrated into your website. Start with our aesthetically designed survey templates or craft a custom feedback widget to suit your needs. The Appzi survey tool is highly adaptable, ensuring it integrates naturally into your website's look and feel, making the feedback process smooth for your users. Additionally, by implementing these surveys, you can foster a better understanding of your customers’ preferences, ultimately enhancing their experience on your site.

Why waste money on CRM software that offers 60-80% of features you won't even utilize? Benchpoint provides top-tier features tailored specifically for startups and small businesses at a fraction of the cost. Its streamlined dashboard design gives your sales team an easy-to-understand visualization of all ongoing deals, simplifying sales pipeline management significantly. You can gain crucial insights into deal progress through effective lead management and lead scoring systems. With just a click, you can review deals won and lost, keeping you informed and in control of your sales processes. Additionally, you can pinpoint stagnant sales areas where progress is lacking, allowing you to take proactive measures to keep your sales pipeline flowing smoothly. By integrating your Google or Microsoft account with Benchpoint, you can conveniently monitor all customer interactions from one centralized location. Furthermore, with the ability to connect with marketing automation tools like Mailchimp, launching email marketing campaigns and sending bulk emails has never been more straightforward, enhancing your overall marketing efficiency. Ultimately, Benchpoint empowers your business to focus on growth without the burden of unnecessary costs.

Enhance customer retention and loyalty by actively refining the experience, ensuring real-time visibility into performance metrics. Address and resolve issues as they arise by utilizing immediate feedback, which allows you to provide solutions to customers' challenges in the moment. Foster a customer-centric culture by sharing real-time feedback, benchmarks, and reports with your entire team, encouraging ongoing service enhancements. Establish consistent brand standards across all locations and assess results to ensure uniformity. Create actionable strategies grounded in accurate data, empowering your front-line staff to gain a deeper understanding of the customer experience. By leveraging guest feedback, you can optimize employee training initiatives, concentrating on aspects that are most significant to customers. From service quality to cleanliness, staff friendliness, and food excellence, identify the key areas of importance for your customers, allowing you to make well-informed decisions that elevate their overall experience while cultivating a loyal customer base. Additionally, regularly revisiting and adjusting these strategies will help you stay aligned with evolving customer expectations.

Transform your customer service interactions and conversational AI applications by utilizing the open-source Airy platform. Airy Core stands out as a fully-featured conversational platform that is ready for production use. With Airy, you are equipped to handle conversational data sourced from multiple channels effortlessly. Powered by Apache Kafka, Airy's infrastructure allows for the simultaneous processing of numerous conversations and messages, efficiently streaming pertinent data wherever needed. You can easily integrate a variety of tools, from our complimentary open-source live chat plugin to popular messaging services like Facebook Messenger and Google’s Business Messages, all connected to your Airy Core. This seamless integration is made possible through an ingestion platform that leverages Apache Kafka to manage incoming webhook data from diverse sources. By effectively interpreting this data, we transform it into contacts, conversations, and messages that work independently of their origins, enhancing the versatility and capability of your conversational engagements. Ultimately, Airy empowers you to create a cohesive communication strategy across different platforms.

Video chat can be used to connect with leads online and improve sales performance, whether it's Online Shopping or B2B Sales or Consulting Business. You can recreate the world-famous Live Video Shopping experience and offer a Product Demo. Online Consultations can be initiated without leaving the chat conversation. The video communication can be initiated directly from the chat, without the need for a third-party service provider. The entire experience can be done in one click, inside chat with the client, regardless of screen sharing requirements (presentation display or technical support). All agents can instantly access their call records after the call ends. All recordings can be found in our embedded dashboard even weeks later. Chat with your client to initiate a live video conference. Enable screen sharing to enhance collaboration

Getlead CRM streamlines the management of contact interactions and their histories. New events such as phone calls, messages, missed calls, and IVR data related to a business are effortlessly recorded, allowing for more effective planning, automation, and execution of follow-up interactions. Additionally, Getlead CRM facilitates the creation of reports, the import and export of contacts, in-depth analysis, and precise audience segmentation as required. Incoming leads are efficiently routed among sales managers, marketing campaigns can be assessed, and access rights to any lead or deal can be adjusted based on its status or other criteria. The CRM’s dashboards provide instant overviews of key sales activities, enabling agents to track the total number of leads generated, identify unconverted leads, and compare their performance against fellow team members. Furthermore, this comprehensive insight allows businesses to refine their strategies and enhance overall productivity in lead management.

Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots

Access the complete history of an email conversation in one convenient location, allowing you to respond with the necessary context easily. You can also distribute personalized cold emails in bulk using the mail merge campaign feature. Our comprehensive analytics will reveal insights such as who is opening your emails and who has responded, enhancing your outreach strategy. Scale your efforts effortlessly by emailing up to 1,000 businesses quickly while maintaining a genuine sense of personalization. Sequences represent the ultimate advantage in cold emailing, enabling you to send tailored follow-ups that significantly boost your response rates. Execute thousands of emails simultaneously without compromising the personal touch, and with Autopitch, you can even schedule your emails to ensure they arrive when recipients are most likely to engage. Additionally, the platform’s user-friendly interface allows you to manage all your client communications from a single account. Autopitch also empowers you to send emails on behalf of your clients, maintaining their branding seamlessly. Furthermore, you can utilize behavior-based automated follow-ups and optimize your email scheduling to maximize engagement, making your outreach efforts even more effective. This all-in-one solution not only simplifies the process but also enhances the overall impact of your email campaigns.

Leadtrekker is a tailor-made CRM and lead management platform designed to enhance the sales procedures for businesses of all sizes and across various sectors. This system significantly boosts lead response times within teams, fosters greater accountability, and ensures that every new prospect is effectively addressed. By offering a cloud-based solution accessible from any location, Leadtrekker elevates customer relationship management to unprecedented heights. Effective communication is crucial for nurturing trust among leads, customers, and suppliers alike. Moreover, Leadtrekker assists organizations in establishing a reputation for authenticity in their interactions. Teams in sales, marketing, and customer service can effortlessly access updated information within the system, enabling them to make well-informed decisions based on recorded data. Management and team leaders have the ability to monitor the status of customers or leads without the need for internal emails, phone calls, or scheduled meetings, streamlining communication. Additionally, Leadtrekker allows users to set reminders and utilize auto-responses to help busy employees manage their time effectively when responding to incoming leads. By integrating these features, Leadtrekker not only simplifies the sales process but also enhances overall productivity and efficiency within teams.

Your CRM is an integral component of your business. Sticky Advisor allows you to share the entire picture with your clients. Our cloud-based software allows you to keep track of client communications, track client communications and manage your calendar. You can also create forms and surveys, organize documents for clients, set up automated messages and more. Sticky Advisor is backed by our company. We offer a free trial of the product. Sticky Advisor is yours for 30 days. If you don't love it, cancel your subscription. No hidden fees, no setup costs, no credit card required. Sticky Advisor is a network of financial professionals across the country. Sign up today to make your life easier!

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

An effective way to manage various tasks in a centralized location is to streamline the organization of both your clients and your team, providing team members with advance notifications of their work schedules, which in turn enhances productivity. You can categorize all projects by assigning different team members to each one, ensuring clarity in roles and responsibilities. If a client is interested in tracking the status of their projects, you can easily assign them a to-do item as a client, allowing for seamless communication. This setup also enables your team to follow up with clients for feedback, with all interactions documented to prevent any potential issues later on. For projects with strict deadlines, you have the capability to establish timelines that specify when tasks must be completed. Since time equates to money, optimizing your time management effectively translates to cost savings, thereby presenting a valuable opportunity to increase your overall efficiency. Additionally, by fostering clear communication and accountability within your team, you can create a more collaborative environment that benefits everyone involved.

Blueshift empowers brands to engage customers on a 1:1 level by turning data and intelligence into effortless, actionable insights across every channel. Our all-in-one platform combines a customer data platform, AI-based decision-making, and a cross-channel marketing hub giving brands everything they need to seamlessly deliver personalized, real-time experiences throughout the entire customer journey. With an integrated customer data platform and cross-channel marketing hub, Blueshift equips brands with everything needed to deliver seamless, real-time 1:1 experiences throughout the entire customer journey.

Realx ERP is the cloud-based application that helps your organization to optimize the business process & improve the staff accountability through work assignment tracking. It is highly customizable, affordable, self-serviceable, easily-integrated,superior customer support and easily reportable,hassle-free and with shortest implementation time.

Gainsight PX provides an in-depth analysis of user interactions within your product, allowing you to gather feedback and establish in-app features like walkthroughs and guides that enhance onboarding and user adoption. You can visualize how different user cohorts navigate through your product and pinpoint critical drop-off zones or areas where certain features are underutilized. Additionally, it helps identify which features are linked to elevated user satisfaction and increased long-term retention rates. You can also analyze user adoption and retention trends based on specific segments or attributes. By utilizing in-product engagement strategies, you can effectively guide users towards essential features. Furthermore, you can create in-app tutorials to assist users in setting up the product and familiarizing them with its core functionalities. Employing tools such as guides, tooltips, and hotspots can stimulate the use of new or less recognized features. This platform further allows the crafting of tailored engagement experiences, taking into account user characteristics such as their role, geographic location, and previous interactions with the product, thereby enhancing overall user experience and satisfaction. It’s a comprehensive tool for driving user engagement and ensuring that your product resonates with its audience effectively.

With every GotKard shared, you and your team can create an impactful contact list for lead generation, while the platform simultaneously enhances recipient engagement with your business by at least three times. At GotKard, we focus on fostering connections between you and consumers to cultivate stronger relationships, acting merely as a facilitator in the process. Our Network Relationship Management solution empowers you to deliver an ideal introduction of your business to prospective customers, effectively boosting visits to your website and social media platforms. Additionally, GotKard enhances interactions with potential clients through various channels, such as emails, phone calls, and callback requests. To get started, simply download GotKard from the App Store or Play Store, link all your social media accounts to your digital business card, and share it to automatically generate customer contact lists. Furthermore, you can easily export your contacts from your phone using GotKard, allowing you to enhance your email campaigns and achieve a remarkable zero bounce rate, ensuring you reach your audience more effectively. This seamless integration allows businesses to leverage their connections for exponential growth.

Netiquette's Customer Relationship Management System (CRM) is a cloud-based solution that seamlessly integrates sales force automation with customer service management functionalities. This software also serves as a help desk tool, featuring a comprehensive support ticketing system that allows support agents to efficiently monitor and resolve customer inquiries. With the personalized capabilities of Netiquette CRM, businesses can develop in-depth customer profiles and track order histories, enabling the identification of consumer behavior patterns and new sales opportunities. As a result, companies can gain valuable insights into customer preferences and respond to their needs more effectively through Netiquette CRM. Additionally, this software fosters improved client retention by offering tailored experiences and aims to enhance overall customer service while simultaneously lowering operational expenses. Ultimately, implementing Netiquette CRM can lead to a more organized and responsive approach to customer relationship management.

TntConnect is a program that helps you manage your relationships with ministry partners. It is intended for missionaries who are responsible for raising their own support, but it can be used by anyone. Sharing TntConnect with another missionary is a way to make sure you have more time for the things God has called you. TntConnect is yours free of charge! You can download it and use it for free. It is free to download and share with your friends. I hope that you find this software useful for your ministry. TntConnect is available for download in Arabic, Dutch English, French German, Japanese, Korean Portuguese, Russian, Simplified Chinese and Spanish.

Engage with your customers individually using personalized, focused, and results-driven tools all housed within a single cloud platform designed for effortless interaction. This platform allows you to target customers based on their behaviors using robust engagement features. You can access real-time analytics and generate reports that enable you to implement actions in mere minutes. Our innovative Feed Forward System gathers feedback from various channels, ensuring a comprehensive understanding of customer needs. Unlike many competitors, we offer all essential tools without charging extra fees, allowing you to experience the full potential of customer engagement in every package. In the crowded online marketplace, maintaining customer engagement is crucial, but how do you achieve it effectively? How can you ensure that your brand, product, or service remains memorable to users? Additionally, what is the best method to keep users informed about the latest updates? With these questions in mind, we are here to help you. Our expertise in developing impactful messaging strategies is sure to resonate with users and leave a lasting impression. Furthermore, by harnessing the power of our tools, you can elevate your customer interactions to new heights.

Eliminate barriers and collaborate as a cohesive unit to deliver a seamless experience for your customers throughout their entire journey. Identify potential leads, plan the sales pipeline, automate associated tasks, and gather actionable insights to expedite deal closures. Develop tailored marketing campaigns, draw in and keep leads, engage with relevant context, and enhance the overall customer experience at scale. Address customer concerns and respond to inquiries through a unified collaborative platform, equipped with a comprehensive view of the customer journey. Create detailed reports to uncover patterns, trends, and areas for improvement, prioritize tasks, and implement an effective strategy for achieving customer success. Auro CRM leverages the capabilities of Suite CRM, a widely recognized open-source CRM solution available today. Rather than starting from scratch, we chose to integrate this robust CRM as a fundamental element of the Auro CRM platform, ensuring its effectiveness and reliability for users. By combining these resources, we aim to provide an unparalleled service that meets and exceeds customer expectations.

OnFlow serves as a comprehensive hosted platform designed for managing customer relationships, leads, projects, and marketing automation seamlessly. You can effortlessly oversee your interactions and maintain detailed records associated with each contact. With custom pipelines, tracking and following up on leads becomes a straightforward process. All your marketing initiatives can be centralized using our integrated email marketing and automation features. Managing projects and tasks is made simple, allowing you to store all contact information in one streamlined profile. You can keep an eye on active leads through custom pipelines and a user-friendly dashboard. By categorizing contacts, you can effectively segment your audience for targeted marketing efforts. Additionally, you can monitor the time allocated to various projects, tasks, and contacts, generating detailed reports to help you stay on top of budgets. Being a hosted solution, OnFlow alleviates concerns about backups, maintenance, or uptime, providing peace of mind as you focus on growing your business. With these tools at your disposal, your organization can operate more efficiently and enhance overall productivity.

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.