Best Web-Based Communications Software of 2026 - Page 86

Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.

Survs enables you to effortlessly design professional surveys alongside your team. With its user-friendly interface and appealing features, it offers all the necessary tools to gather valuable feedback. The platform allows you to craft questionnaires seamlessly, showcasing a sleek design, attractive themes, and customizable options. You can collect responses through various platforms, including links, emails, social media, or directly from your website. Team collaboration is made simple with multi-user accounts, where you can assign distinct roles to different members. In addition, Survs allows you to create stunning and adaptable web reports to share findings with colleagues, clients, and your audience. Furthermore, the platform continually updates its features to enhance user experience and ensure you receive the best functionality available.

Utilize our user-friendly online survey tool to craft surveys effortlessly and without limit, featuring an unlimited number of questions, logo integration, and theme customization to align with your brand identity. This tool simplifies the process of designing visually appealing surveys, enabling you to gather responses through various collectors. You can easily distribute your survey link via email, social media platforms like Facebook and Twitter, or even through your own blog. Additionally, our tool allows for seamless embedding of surveys directly into your website. With comprehensive reporting features, such as real-time summaries, pivot tables, segmentation options, trend analysis, and text analytics, analyzing your survey results becomes straightforward. You also have the option to export your survey data in formats like Excel or CSV. Inqwise is an online survey solution that facilitates the creation of surveys for a wide range of purposes, whether you aim to conduct sophisticated research or simply gather customer insights. Ultimately, Inqwise empowers you to effectively collect and analyze data through its robust survey capabilities.

An intuitive editing panel significantly enhances productivity. It offers more than ten types of questions to choose from, along with a tree-form interface that allows for easy adjustments to the survey layout. Users can simply drag and rearrange the order of questions as needed. Logic rules can be added to both questions and answer choices, enabling more tailored surveys. Different respondent groups can be targeted with unique collectors, each providing a distinct link. Collectors can be created for social media platforms like Facebook and Twitter, along with a specialized collector designed for websites or apps that have their own user systems. Utilizing an API provides an optimal solution for website users. The tool also allows for the creation of charts that facilitate report generation. Analyzing respondent behavior offers valuable insights for enhancing survey content. A source report identifies which channels are most effective. Data can be exported and shared in spreadsheet format, and reports can be easily disseminated via links to keep team members informed. Results are presented in both table and chart formats. SurveyPie stands out as a user-friendly online survey solution that simplifies the entire process of gathering and analyzing feedback. Furthermore, its versatile features cater to a variety of research needs, making it an essential tool for anyone conducting surveys.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

The intuitive questionnaire generator allows for the rapid and straightforward creation of your surveys. You have the flexibility to customize the questionnaire's structure and can freely formulate both the questions and the corresponding answers. Additionally, you have the option to select from various templates, such as those designed for customer or employee surveys, which you can further tailor to meet your specific needs. Once you start crafting your online questionnaire, you will be able to see it in its finished state, enabling thorough testing and refinement. With the ability to incorporate filters and skips, you can effortlessly apply intricate branching logic to your questionnaire without needing any programming expertise. Moreover, you can set conditions for viewing individual questions or entire sections, based on specific answers, previously established parameters, or certain participant information. This functionality ensures that your questionnaire is both dynamic and responsive to different inputs from respondents.

QUESTIONSTAR is a powerful tool for conducting online surveys. It is easy to create professional surveys at any level of complexity and to analyze the data collected online. Correlations, crosstabs, regression analysis, t-tests, etc. The tool can be used online. QUESTIONSTAR eliminates the need for additional analysis software in most cases. All professional functions are included in all tariffs. All paid plans allow for flexible customization of questionnaires and white-label survey designs. MS Office allows you to export and edit results of analyses, tables, and graphs. Free version available.

Effortlessly design, launch, and evaluate your digital surveys, questionnaires, and quizzes. Our robust online survey creation tool provides an array of question types, the ability to integrate images and videos, and options to incorporate your logo and brand colors, resulting in an impressive online survey, form, or questionnaire. You can share your survey through email, publish it via a link on your website or blog, utilize QR codes, and promote it on social media platforms like Facebook and Twitter to gather responses instantly! With just a single click, you can generate a comprehensive and professional survey report, which you can then customize and export in various formats such as online, Word, PDF, Excel, and PowerPoint. The PRO+ Team account enables collaborative efforts in crafting and analyzing your online forms, maximizing the utility of your survey tool. Tailor your PRO+ Team account to align with your objectives, fostering collective success. Numerous organizations are already leveraging Eval&GO's survey makers to develop their surveys, forms, and questionnaires, so why not join them and create your own online survey today? With this intuitive system, you can streamline your data collection process and enhance the quality of insights you gather.

Effortlessly connect with your audience in hybrid work environments by utilizing tools such as live online polls, surveys, Q&As, quizzes, word clouds, and more, which enhance both hybrid collaboration and inclusive discussions. Experience real-time visualizations of employee feedback through a wide range of interactive activities, allowing you to assess engagement levels, address feedback, and identify subsequent actions to take. Streamline your content organization with customizable Folders and a navigation framework tailored to your team's specific workflows. With the Poll Everywhere app available for PowerPoint, Keynote, or Google Slides, you can easily incorporate polls into your current presentations in just a few clicks. With over 4 million satisfied customers, Poll Everywhere prioritizes data security, ensuring that users can trust their information is protected. Our commitment to providing top-notch security underpins our mission and reputation in the industry. Now, you can enjoy all the features of Poll Everywhere directly within Webex, enabling you to actively engage your audience, gather feedback, and display live results all in one centralized location, no matter where you are working from. This integration fosters a more interactive experience, allowing for deeper connections and meaningful conversations among team members.

Enable Contact Center Managers, Quality Managers, and Customer Service Agents to enhance customer experiences through a unified platform featuring adaptable scorecards that evolve alongside your organization’s needs. This empowers you to strategically allocate your quality management efforts. Foster agent development with dashboards that offer real-time feedback, while also providing targeted training and coaching via a comprehensive LMS to bridge any knowledge gaps. Benefit from the extensive expertise of our team, dedicated to delivering cutting-edge quality management solutions. We recognize the challenges you face and create tailored solutions that cater to the ever-changing customer service landscape. Scorebuddy drives significant, measurable improvements in contact centers across the globe. Additionally, Scorebuddy requires the contact details you share to reach out regarding our offerings and services. Through our collaborative approach, we aim to transform customer interactions and bolster agent performance effectively.

Video can help you grow your business and improve your organization's communication. Live Streaming and Video Hosting Platform. We understand that hosting live events and streaming video can be difficult. We have a dedicated team that can provide 24/7 support as well as a strong knowledge base, and an active online community. Live streaming video can engage your audience. Transcoding, monetization and security features are all available to you for professional broadcasting. Dacast's secure video hosting capabilities allow you to live stream unlimited video content from your website. Private video hosting gives you complete control over your content. Professional broadcasting is all about security. Privacy tools can be used to restrict who can view your content, in addition to Dacast's cyber security features.

Brightcove creates the world’s most reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. In more than 80 countries, Brightcove’s intelligent video platform enables businesses to sell to customers more effectively, media leaders to stream and monetize content more reliably, and every organization to communicate with team members more powerfully.

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.

MarketSight offers robust analysis and visualization tools capable of tackling even the most demanding research endeavors, while remaining user-friendly enough for beginners. Researchers and analysts leverage MarketSight to swiftly uncover new insights, create visual representations of their findings, and compile reports. Our expert service team brings extensive knowledge to guide you in meeting your insight goals effectively. Typical services include data management, visualization techniques, and tailored training programs designed to ensure your team thrives. Discover how organizations similar to yours uncover valuable insights with MarketSight’s capabilities. The platform seamlessly accommodates all prominent market research data formats and integrates smoothly with leading data collection tools. By utilizing MarketSight, you can streamline your research processes and achieve your objectives with greater efficiency. Additionally, the platform empowers users to explore data in innovative ways, enhancing the overall research experience.

Idiligo enhances any customer meeting with intelligent content and processes, enabling advisors to conduct meetings that are both results-driven and consistent. This is achieved by guiding them through a systematic meeting format, ensuring a step-by-step approach. Whether in virtual or face-to-face settings, both the advisor and the client can view the same materials and engage with each other effectively. With a meticulously defined sales or advisory process in place—termed a ‘script’—there's no risk of omitting important information or miscommunicating details. Participants can share and review documents in various formats, ranging from insurance contracts to PowerPoint presentations, facilitating deeper discussions. Additionally, the option to incorporate videos or images during online meetings enhances the customer experience and allows businesses to capture attention more effectively, helping them to differentiate themselves in a competitive market. This multifaceted approach not only streamlines communication but also fosters a more interactive and engaging environment for all parties involved.

SimplyCast, an ISO 27001-certified company that provides multi-channel engagement software for companies worldwide, is a leader in interactive and multi-channel engagement software. SimplyCast provides both emergency and non-emergency communication technologies. SimplyCast offers over 20 communication tools and channels that can be used to maximize organizations' efficiency. The 360 Customer Flow Communication Platform by SimplyCast is a comprehensive solution that combines marketing automation, inbound and interactive communication. SimplyCast has customers in over 175 countries. This includes many of the most well-known brands in the retail, non profit, and hospitality industries. SimplyCast allows organizations to reach customers using the preferred communication method.

Utilize Voice Broadcast to convey crucial alerts, promotions, updates, and notifications to a variety of audiences including customers, employees, and voters. Our newly optimized procedure allows you to effortlessly select your sender and receiver, enabling you to dispatch your messages within minutes. You can acquire local and toll-free numbers from our extensive database to enhance your advertisements and monitor the success of each campaign. By analyzing these results, you can make informed decisions and gain deeper insights into what strategies are effective for your needs. Our call tracking solution empowers you to promote your business in a cost-effective and impactful manner. With the implementation of our Interactive Voice Response (IVR) system, you can easily establish surveys, polls, appointment reminders, payment options, and more for both inbound and outbound communications. Customers can engage with the system through a straightforward keypress method. Our user-friendly IVR technology features an intuitive drag-and-drop interface or XML options, making it simple to navigate. By leveraging IVR systems, you can connect with your customers in unprecedented ways, enhancing their overall experience and satisfaction. Additionally, this technology not only streamlines communication but also fosters stronger relationships between your business and its clientele.

A permission-based messaging solution tailored for large organizations offers a unified platform that supports various message formats and a single enterprise API. This service caters to digital publishers, media companies, local governments, utilities, and diverse service providers, ensuring it aligns seamlessly with your organizational structure. It is thoughtfully crafted to enhance collaboration among teams, departments, and workflows, while also being compatible with any existing back-end systems. The platform excels in delivering multi-channel communication that meets a wide range of enterprise requirements, facilitating everything from real-time transactional messages such as e-bills, paperless receipts, and notifications, to on-demand recurring and triggered marketing campaigns. This all-in-one B2C messaging solution is provided as a modular, feature-rich software-as-a-service platform, meticulously designed to address the specific demands of enterprises. By integrating various functionalities, it streamlines communication and enhances operational efficiency across sectors.

EnterpriseTube (an enterprise video content management software (EVCM), offers live and on-demand streaming for internal and external audiences. It is a leader in secure, compliant data hosting, detailed access management and sharing, as well as integrations with existing video apps.

Amtel offers a SaaS platform that is straightforward to implement and provides a seamless rollout for end-users, making it an incredibly user-friendly option. With just a few clicks, you can begin reaping the benefits, and by not actively managing your expenses, you could be overlooking significant savings opportunities! This fully integrated solution allows you to enhance your savings today. Amtel's offering features a mobile and telecom asset management module that empowers IT administrators to build and sustain a dynamic inventory from a central location across the organization. This inventory is automatically updated with any changes made through our eProcurement portal, ensuring its accuracy and relevance. Maintaining an accurate inventory through a mobile asset management solution is crucial for effective billing management, monitoring contract expirations, and eliminating redundant telecom connections. By leveraging Amtel's capabilities, businesses can optimize resource utilization and significantly improve their cost efficiency.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

WebBoard serves as a versatile online whiteboard application designed for educational and meeting purposes, facilitating idea sharing among team members. This collaboration tool is particularly beneficial for educators, managers, designers, and developers alike. It allows users to teach or collaborate effortlessly in real-time, whether they are on a desktop, mobile device, or television. As long as you have an internet connection and a web browser, you can create impressive sketches and share them instantly with your colleagues. WebBoard offers a secure, cross-device, and touch-friendly experience tailored for remote teams, online instructors, and organizational leaders. With this tool, you can transform any online board into a functional office or classroom, perfect for teaching, brainstorming, or simply saving your ideas. Simply navigate to the webboard.io website to launch the app in your browser, and by logging in, you can create private boards and invite others to collaborate. This accessibility makes it an invaluable resource for anyone looking to enhance their collaborative efforts in a digital environment.

Absolute Poll Manager is a user-friendly survey tool designed to seamlessly incorporate polls and surveys into your website, providing a means to engage your visitors and collect insightful feedback on their opinions. It allows for the creation of comprehensive polls and surveys featuring unlimited questions, utilizing various input methods such as radio buttons, checkboxes, text fields, and drop-down menus, all of which can be easily integrated into your site with a simple line of HTML code. With Absolute Poll Manager, you have a robust Out-Of-The-Box solution at your fingertips, enabling you to craft professional-grade voting polls and surveys effortlessly, while also gathering immediate feedback and valuable business insights from your audience. Setting it up on your site is incredibly quick, taking less than five minutes—just upload the necessary files and get started! Additionally, there are no restrictions on the number of polls or questions you can create, allowing you to expand your surveys as much as your database can accommodate, making it an ideal choice for businesses looking to enhance customer engagement.

At SurveySquare, we believe that online surveys are just the beginning of the customer feedback journey. With our innovative ActionTracker™ technology, we enable our clients to not only gather responses but also monitor them and take meaningful actions. Our comprehensive solution empowers you to enhance your customer experience proactively. You can design fully branded surveys using SurveySquare's online survey software, which offers a diverse selection of over a hundred customizable templates and a powerful builder for fast survey creation. Whether you collect responses online or through mobile devices, all our surveys are designed to be responsive, ensuring they function seamlessly on any device. You have the flexibility to integrate your survey directly onto your website—whether on a dedicated page or as a popup—or distribute it through an email campaign, ensuring that your surveys reach your customers wherever they are. Analyzing survey responses is straightforward; simply apply the filters you require and select from various chart and graph options to meet your specific needs. Additionally, you can effortlessly customize reports with your branding elements such as logos, fonts, and colors, allowing for a professional presentation of your findings. By utilizing SurveySquare, you are not only gathering data but also transforming it into actionable insights that can drive your business forward.

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.