Best Communications Software in Africa - Page 69

MikoPBX offers a comprehensive phone solution characterized by high performance, exceptional stability, and extensive features. It can be deployed on-premises through hardware installation or hosted on various cloud platforms like Google Cloud, Amazon Web Services, and Microsoft Azure. Notably, MikoPBX is a free telephone system that provides all essential business functionalities at no cost. Users will appreciate the intuitive web interface, which includes features such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) menu, as well as customizable inbound and outbound call rules. Additionally, the system includes options for managing holiday schedules and night-time call settings. MikoPBX supports the integration of plugins and modules developed globally, allowing for enhanced functionality tailored to specific needs. Importantly, MikoPBX does not impose user licensing fees, making it an economical choice for businesses looking to expand without incurring extra costs for new staff or call recording capabilities. This flexibility in scaling ensures that businesses can grow seamlessly while maintaining a robust communication infrastructure.

Mappedin is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of space and guide millions of people in malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more. We're making maps as powerful indoors as they are outdoors. With enterprise solutions, easy-to-use developer tools, and a self-service mapmaking platform, we help customers enhance experiences, optimize spaces, and improve safety with AI-powered mapping tech. Our platform is unmatched in flexibility and scalability, enabling organizations to create, manage, and deploy interactive indoor maps without technical expertise. Real-time cloud updates maintain accuracy as spaces evolve. The Mappedin SDK and open API enable seamless integration into apps, websites, and kiosks. With enterprise-grade security, analytics, and support, Mappedin transforms how people navigate complex indoor environments. Join the leaders in indoor mapping.

Enhance your physical space with the most sophisticated indoor navigation technology available today. Your users can view digital pathways along with supplementary materials, such as text, videos, and 3D models, on their devices throughout the navigation process. This system not only assists your employees in finding the quickest routes to their destinations but also allows for the establishment of preset pathways for training and onboarding purposes. By making indoor navigation more accessible, you give your team the option to utilize a 3D avatar alongside traditional line navigation, which personalizes the application and enriches the user experience. With this engaging virtual guide, users can receive real-time help and direction. Additionally, the platform offers a practical approach to marking points of interest (POIs) within the premises; with just a simple tap, users can scan any text to automatically generate a digital label associated with specific geographic coordinates, making navigation even more efficient. This innovative feature not only streamlines the navigation process but also enhances the overall learning and exploration experience within the environment.

OpenSIPS is an open-source SIP proxy/server designed for handling voice, video, instant messaging, presence, and various other SIP extensions. This versatile signaling SIP server caters to carriers, telecom operators, and ITSPs, providing solutions for diverse applications such as Class 4 and Class 5 residential platforms, trunking and wholesale services, enterprise and virtual PBX systems, session border controllers, application servers, load balancers, IMS platforms, call centers, and much more. Its high throughput capability supports tens of thousands of calls per second and millions of simultaneous connections, making it a preferred choice for various SIP scenarios and services. OpenSIPS excels due to its flexible routing and integration options, which allow for custom routing logic through routing scripts and numerous interfacing APIs. With over 120 modules available, it facilitates effective application development for SIP handling, backend operations, and routing logic. Additionally, the 3.2 release of OpenSIPS underwent a thorough security audit, enhancing its safety and reliability for users across the board. This robust framework not only meets current demands but also continuously evolves to address future challenges in the telecommunications landscape.

Gridlex Zip CRM and helpdesk software serves as a vital resource for organizations aiming to enhance their customer management and support systems. This software merges customer relationship management with helpdesk features into one cohesive platform, simplifying how businesses handle customer interactions and service inquiries. With Gridlex, companies can effectively monitor customer engagements, organize their client information, and address support inquiries swiftly and proficiently. Additionally, the software offers comprehensive analytics on customer patterns and support dynamics, empowering businesses to make strategic choices and elevate their customer assistance efforts. To provide a clearer picture of the software's capabilities, we have developed instructional videos showcasing its diverse features and functionalities. Furthermore, adding contacts to your Gridlex Zip database can be accomplished quickly and efficiently, ensuring your customer information is always up to date. This not only saves time but also enhances the overall customer experience.

Keep track of user feedback and changelogs, ensuring you engage in direct communication with your users. Take the time to analyze and comprehend user challenges, following up as necessary. Coordinate with your team to ensure everyone is aligned on the action plan. Enhance feature visibility and user adoption through a centralized announcements hub. Utilize our AI to analyze and detect patterns effectively, ensuring you build the right solutions. Whenever you implement a feature that users have requested, make sure to send personalized 1:1 messages to inform them. Transform your insights into actionable tasks for your team, and deliver key announcements directly within the app itself. Customize the notifications to fit your user interface without any coding required. Create a dedicated site where users can conveniently review past feature updates at their own pace. This will not only enhance feature adoption but also establish a consistent shipping rhythm, fostering trust and credibility. Olvy was meticulously developed by a seasoned team with a focus on security, privacy, and compliance from the very beginning, ensuring that both your data and your users' data remain secure. Additionally, this commitment to user safety reinforces the trust users place in your platform.

Say goodbye to chaotic spreadsheets and disorganized Slack conversations. FeedBear allows you to consolidate feedback, suggestions, and feature requests in one location, enabling you to measure their impact, strategize your development roadmap, and enhance user engagement with new features. Setting up is a breeze, allowing you to start gathering customer insights in a matter of minutes. Customize the experience with your branding by using your logo, color scheme, and even personal domain, along with the flexibility to add custom CSS. We prioritize simplicity, ease of use, and speed. Explore our feedback board where FeedBear empowers you to actively listen to your customers, gather their input on ideas and feature requests, prioritize accordingly, and keep them informed throughout the process. Organize feedback effortlessly, with separate sections for feature requests, bugs, and more, ensuring that all requests are neatly categorized. Users can submit their suggestions and vote on others, while duplicate requests can be merged without hassle. Maintain customer engagement by providing automatic updates on your progress, making them feel included as you develop your product. This streamlined approach not only enhances the collection of feedback but also fosters a collaborative relationship with your users.

An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.

Noora provides a comprehensive solution for gathering, clarifying, and prioritizing product feedback from both users and team members. It empowers users to cast their votes on feature requests, enabling product teams to identify which issues are most critical to address next. By going beyond mere voting, Noora fosters discussions around user feedback, allowing for a deeper understanding of the challenges users wish to resolve with the product. All feedback can be managed easily in a centralized location, where you can tag, label, merge, and respond to user suggestions and comments through a specialized admin interface. Say goodbye to disorganized spreadsheets and enhance user retention by clarifying your product vision. Your roadmap is automatically generated as you update the status of feature requests from both users and your internal teams. You have the flexibility to choose the columns and statuses that best represent how you plan to deliver value to your users. Once you mark features as completed, we ensure that all users who submitted those ideas receive notifications about their requests being fulfilled, fostering a sense of community and engagement. This streamlined process not only saves time but also helps build a better product tailored to user needs.

You can now effortlessly transform any YouTube video into a comprehensive article with just a single click, making it easier than ever to consume and disseminate content. With YouPost, you can create engaging blog posts from your favorite videos and share them across various platforms. Choose the language available in the video's subtitles to reach a broader audience by crafting articles from the content you love. Dreaming of starting a blog? Simply select the videos that inspire you and generate written content in no time at all! Produce an abundance of SEO-friendly material almost instantly, simplifying your media creation process. Why rely on multiple content writers when YouPost can streamline your efforts? Join our community of satisfied clients who have significantly enhanced their productivity. If you need a tailored enterprise solution, YouPost is here to assist. Trusted by countless happy users globally, you can generate a wealth of content with a single click. Just open your desired video, hit the extension button, and watch as it converts into a fully developed article with text and images in mere seconds. This innovative tool not only saves you time but also helps you stay ahead in the fast-paced world of content creation.

Gather and evaluate customer insights through online surveys measuring CSAT, CES, and NPS. Marcom Robot's customer feedback software simplifies the process of understanding customer sentiment, quantifying loyalty, and uncovering genuine opinions about your products, services, or team interactions. Not all customer feedback solutions are created equal, as Marcom Robot offers essential features, an enjoyable user experience, and budget-friendly pricing options. Additionally, Marcom Robot allows you to utilize both single-question and multi-question surveys for comprehensive feedback collection. This all-encompassing feedback tool enables you to design, initiate, analyze, and respond to customer feedback efficiently. You can create and deploy one-click surveys in just minutes, employing engaging formats like smiley faces, thumbs up/down, star ratings, and more. With our intuitive survey builder, you can develop multi-question surveys that include single-choice, multiple-choice, yes/no, radio buttons, and various other question types. Plus, you have access to ready-made templates for CSAT, CES, and NPS surveys to streamline the feedback process even further. Discover how easy it is to enhance your customer engagement and satisfaction using Marcom Robot's innovative features.

Completing tedious forms can be a real hassle, but with MetaSurvey, it transforms into an engaging experience that feels like a game. This platform provides a lighthearted and enjoyable way for your customers to participate, allowing you to delve into their preferences through gamified surveys. Featuring a clean user interface and a delightful swipe experience, you can create an unlimited number of surveys and questions tailored to your vision. Maximize your feedback collection by unlocking limitless responses, gaining invaluable insights into your customers' thoughts on checkout and shipping using a Likert scale. Manage the results seamlessly with its efficient survey builder that is both light and functional. The intuitive design makes it easy to share surveys via social media, email, or embed them in your website, and you can even generate a QR code for offline customers. Instead of spending hours navigating through complex applications, you can set up a survey in just five minutes! The platform emphasizes essential statistics and graphical representations while filtering out unnecessary data, allowing for easy export and analysis in CSV format. You can edit your surveys effortlessly in one tab while previewing them in another, with all modifications being automatically saved with each adjustment made. This user-friendly approach ensures you can focus on understanding your customers without the hassle of complicated tools.

Mailman is a Gmail add-on designed to help users regulate the timing and selection of emails that reach their inbox. If you're overwhelmed by a flood of emails and seeking a more harmonious work-life balance, Mailman can provide you with designated periods free from email distractions to enhance your focus on important tasks. This tool is compatible with any email service that operates through Gmail, ensuring you stay productive amidst the chaos of constant notifications. By allowing you to schedule email deliveries at set intervals or specific times throughout the day, Mailman empowers you to discover the optimal email management routine that best suits your needs. It also effectively filters out messages from unfamiliar senders, along with unwanted newsletters and notifications, minimizing distractions. Each day, Mailman compiles a digest of blocked emails, giving you visibility on what has been filtered out. With this robust management capability, you can make informed decisions about how to handle future communications from various senders, whether by allowing them through right away or blocking them altogether. By taking control of your inbox with Mailman, you can create a more streamlined and efficient email experience.

Create intelligent AI chatbots that enhance their capabilities with each interaction. Lookup empowers you to design AI chatbots equipped with long-term memory, enabling them to effectively manage customer support inquiries, facilitate employee onboarding, and much more! These chatbots remember past dialogues and continuously improve their responses. You can easily add a link to your website or upload documents, allowing your AI chatbot to learn from them and provide informed answers. Assign a name and select a preferred tone for your chatbot; you could even create one that speaks like a pirate! Currently, Lookup is available for free during its beta phase, and all we request is your feedback to help us refine the product. Additionally, you can create forms for any purpose in just seconds without needing coding skills, thanks to Tally, a revolutionary form builder that operates like a document. It streamlines the form creation process and includes a wealth of powerful features at no cost. We aim to make form building simple and accessible for everyone, allowing you to explore, select, and tailor templates to fit your requirements effortlessly. Don't miss the opportunity to revolutionize your interactions with our innovative tools!

Mailman is an open-source tool designed for the management of email discussion groups and electronic newsletter distributions. Its web-based integration simplifies account management for users and facilitates list administration for owners. The software includes features such as built-in archiving, automatic bounce handling, content filtering, digest delivery, and spam prevention. Developed in Python, Mailman is distributed under the GNU General Public License, making it freely available to the public. We express our gratitude to our generous financial supporters whose contributions enabled us to send a key developer to PyCon 2015 for further development and networking opportunities. For crucial security information, please refer to the Security page, and those seeking additional assistance can explore the help page tailored for users, list and site administrators, as well as developers. This comprehensive support ensures that all involved can effectively utilize and manage Mailman’s capabilities.

Utilize OpenAI's Whisper API for the transcription and translation of audio files. Writeout leverages the capabilities of the recently launched OpenAI Whisper API to convert audio recordings into text. Users can upload various audio formats, which are processed by the application via Laravel's job queue system to ensure efficient handling. Furthermore, the translation feature employs the innovative OpenAI Chat API and segments the resulting VTT file into smaller portions, allowing them to comply with the prompt context limitations effectively. This approach enhances the overall user experience by providing accurate and timely translations while managing larger files seamlessly.

Effortlessly generate transcripts, translations, and subtitles for your videos in over 40 languages by simply selecting a media file from your computer or YouTube. Our service handles the entire transcription process, accommodating more than 40 languages for your convenience. You can modify your transcript without the hassle of adjusting the timing since we synchronize and highlight the words to match your video perfectly. Editing is as straightforward as using Notepad, but with added benefits that make it even more appealing. You can translate your transcripts and verify accuracy using our interactive platform that offers side-by-side comparisons. Additionally, you have the option to share your transcript link or export it in various formats, including subtitles, burned-in video, .mp4, .srt, .vtt, .pdf, and .txt. After converting mp4 or mp3 files to text, our comprehensive editing platform allows for easy modifications. If you're interested in translating, adding bilingual subtitles, or incorporating speaker labels, be sure to click the links for more information. This service enhances accessibility for those with hearing impairments, ensuring that your content reaches a wider audience. Moreover, search engine bots do not crawl video content, making transcripts a valuable asset for improving discoverability.

Explore the nearest alternative to traditional large-scale gear and extensive productions, and elevate your business by providing clients with accessible, adaptable, and lucrative video solutions they truly desire. With serverless, full HD streaming capabilities that utilize just smartphones and tablets, there's no need for cumbersome equipment that requires upkeep. You can create striking visuals that include on-screen graphics, logos, announcements, presentations, music, and a wealth of B-roll footage—mobile-first technology does not mean sacrificing quality or sophistication. This approach offers efficiency and flexibility, transforming your setup into a complete recording studio that fits seamlessly into your portable kit for events that don't require an outside broadcast van. The hassle of scheduling productions weeks or even months in advance complicates planning and renders last-minute events unstreamable or unrecordable. Now, envision the possibility of successfully hosting your annual corporate gathering, selling several hundred tickets, and generating genuine excitement within the industry, all thanks to this innovative solution. With these advancements, you can truly unlock your creative potential and engage your audience like never before.

Enhance your efficiency by utilizing meeting summaries and transcriptions, while streamlining management through real-time meeting controls, insightful analytics, and automated notifications. Users can enjoy seamless access to meetings from any device, browser, or meeting platform, regardless of the room system in use. Additionally, it is essential to protect your organization against cyber threats, safeguard the privacy of end-users, and foster trust among all meeting participants. Vivomeetings Meetings revolutionizes your video conferencing by merging superior audio and video quality with remarkable productivity tools and a robust security framework, giving you a significant edge whenever you participate in a virtual meeting. The award-winning multimedia experience guarantees unparalleled audio and visual clarity during online meetings, effectively minimizing distractions and enhancing overall engagement. With these features, you can ensure that every meeting is not only productive but also secure and focused.

Outlook and Microsoft 365 privacy-focused mail merge add-in You can send confidential internal newsletters or marketing campaigns using the same tool. Your data is never uploaded to other servers, unlike other tools. It remains with you at all times. You get great response rates from people because the emails are sent from your email address. Outlook can be used to create your template email. You can add personalization tokens from a table or your address book. Attach any number of images and SecureMailMerge will generate your emails right in front your eyes. Outlook 365 works on Windows, Mac, and Browser versions. A Microsoft 365 Business subscription is required. Supports Shared Mailboxes.

PageShare is a powerful tool that allows teams to visually inspect web apps and review them. This makes the whole process more efficient. PageShare makes it easy to eliminate the tedious task and time-consuming task of taking screenshots, and then trying to give feedback to your team. PageShare's design review function allows you to open a page and pin your comments onto it. Your team can view the feedback in the right context, and you can access the preview immediately by clicking on the pin. Another useful feature is the visual inspect mode. This allows you to easily track bugs. It is now possible to follow user sessions and trace the steps leading to the error, making it easier for you to diagnose and fix the problem. PageShare makes it easy to bring your team together, and keeps all communication in one place. You can invite your team members and external guests to view the project's progress and make suggestions. Then you can decide who can participate in the discussion.

Experience a significantly faster way to collaborate, design dashboards, create wikis, share resources online, communicate with your team, manage tasks, and facilitate onboarding. Establish a collaborative workspace where every member plays a vital role, allowing for improved organization and accelerated teamwork! This workspace is tailored to fulfill your specific needs. Don’t just take our word for it; explore various use cases to understand how Tixio seamlessly integrates into your workflow. Benefit from various integrations that simplify your tasks by connecting your Google Drive, Dropbox, and OneDrive files. You can easily embed YouTube videos, Figma designs, Google Docs, calendars, spreadsheets, and more! Schedule a quick call with us to familiarize yourself with the tool before committing your time. Finally, discover a bright and user-friendly organizational tool that allows you to create multiple widgets, boards, and folders that can be shared effortlessly with others. Avoid the hassle of switching between browser tabs, as everything you need is conveniently located in one place! Design creative dashboards or a shared space for your teams, ensuring that all your frequently used items are consolidated for easy access. You can enhance your workspace by adding bookmarks, notes, tasks, and much more to streamline your productivity! This approach will help you and your team work smarter, not harder.

Effortlessly create open or closed captions for your videos in just a few minutes with Subly, which handles the bulk of the work, allowing you to concentrate on refining your subtitles and designing your video for quicker sharing with your audience. Just as you wouldn't post a video without visuals or audio, omitting text is equally unwise; subtitles are essential for capturing the attention of viewers who might have their sound muted, as well as for those who are deaf or hard of hearing, ensuring they grasp your message while also boosting your engagement rates. You have the flexibility to automatically generate subtitles or captions by either entering text directly into the subtitle editor or uploading an existing SRT file. The subtitle editor also allows for quick adjustments to timing, enabling you to reposition your captions within the timeline if needed. Furthermore, you can preview your video alongside the subtitles to verify their accuracy and synchronization, making your editing process seamless and efficient. With Subly, enhancing accessibility and refining your content has never been easier or faster.

Transform your surveys into engaging, user-friendly, and distinct reflections of your brand's identity and goals. Our industry-leading setup time allows you to acquire customer insights in no time at all. You can effortlessly integrate surveys into your current email communications with just a click—our solution is remarkably straightforward and requires only a simple copy-and-paste action. This turns every email into an opportunity for your customers to share feedback that can propel your growth. Timely responses to this feedback are essential for nurturing strong client relationships and avoiding potential dissatisfaction. Customize your survey and call-to-action in your preferred language to better resonate with your audience. Understanding your performance is vital, and you can find all your statistics conveniently organized in the Reporting tab, providing you with valuable insights to enhance your strategy. Staying informed about customer sentiments is crucial for ongoing improvement and success.

With Greenlight, you can effortlessly visit a URL, leave a comment, and be finished in no time. Say goodbye to sifting through vague and impractical feedback; Greenlight streamlines the commenting process so effectively that users find themselves unable to stop sharing their thoughts. On average, a single URL garners around 96 comments, showcasing its popularity. Additionally, Greenlight is designed to accommodate responsive and mobile projects seamlessly, allowing you to comment on any device size. The platform automatically identifies device dimensions and organizes comments accordingly. Each comment is linked to a specific HTML element, and if that element changes or is removed, it retains the comment's screenshot for reference. It's a system that operates smoothly, almost like magic. Greenlight is a valuable tool for teams involved in web design and development, bridging the gap between design ideas and actual user experience. By commenting directly on the product that end users will interact with, feedback loops become significantly more efficient and effective. This capability transforms how teams approach feedback and collaboration, enabling them to refine their work with greater precision.