Best Communications Software for Mid Size Business - Page 54

Nuxiba Technologies has increased companies productivity by more than 50%. We have simplified contact center life and reduced downtime and costs. Nuxiba offers the most comprehensive contact center suite at the lowest price per agent. We have 45% market share because we provide the best technical support and our clients stay with Nuxiba for an average of 12 years. Nuxiba, which is TPCA compliant, offers end-to-end services for your Contact Center in Cloud. Discover why Nuxiba has the industry's only three-month guarantee.

Opinion Stage powers marketers to create quizzes, surveys, and forms that drive higher engagement and get more responses. Unlike generic form builders, we focus on creating engagement-first experiences because that drives more conversions. Whether your goal is to boost engagement, generate leads, or gather customer insights, our tools are designed to turn interactions into results. Go from idea to launch in minutes with our intuitive interface - no learning curve required. Enjoy complete branding control so every quiz, survey, or form looks and feels 100% like your brand, not ours. In short, we help you create branded experiences that grab attention and turn them into action.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

Exelysis allows intelligent routing of calls through group-based routing. This ensures optimal agent resource utilization. Exelysis Contact Center allows each call to be multi-tagged based upon its characteristics, which allows for fine-grained handling. Agent groups act as the bonding agent between call handlers and agents. Groups can be abstracted to represent skills, departments, campaigns and allow for great flexibility in modeling call routing scenarios. You can combine groups into sets to create more complex scenarios. Based on the call's characteristics, queueing is dynamically performed. Priorities allow for fine tuning of the order of call handling, and advanced features such as priority levels allow agents to assign important calls concurrently with their simplified workload.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Utilize our user-friendly software to create online surveys without needing any coding expertise! You can effortlessly invite participants by sending out invitation emails, sharing your surveys on social media platforms like Facebook and Twitter, or using our visitor interception feature on your website. As responses come in, you'll have immediate access to the results of your surveys, and you'll also receive email alerts each time a participant finishes a survey. With our intuitive analysis and reporting tools, you can conduct in-depth analyses of your data. Additionally, export your survey results in formats like Excel or SPSS for further examination. You have the flexibility to determine which website visitors can engage with your online intercept surveys (popup surveys) or redirect them to different pages for alternative activities. You'll also receive a comprehensive trail of visitors who complete your survey. The advanced configuration options available throughout the Interceptum platform enable you to customize every aspect of your online surveys and their questions, ensuring a tailored experience for both you and your participants. All of these features combine to make your survey process not only efficient but also highly effective.

Get more responses, book more meetings, ensure that nothing slips through the cracks, and get more meetings. Fast-growing companies that care about customer service. Smart messaging can help you win more meetings, replies, and deals. Increase customer satisfaction and team engagement. Know exactly who opened your email and what content they viewed. Automate your work, increase sales performance and align your reps. From a bird's-eye view, analyze performance trends and improve process. You can open more doors and increase productivity by 10x without leaving your inbox.

Creating a Web3 that is open and inclusive, Sylo establishes a network of incentivized nodes allowing seamless communication between any wallet address, NFT holders, and participants in Smart Contracts, all without dependence on centralized entities. The Sylo Network is designed to be decentralized and encrypted from end to end. Rather than enabling centralized communication within digital environments, we envision a future where communities opt for decentralized communication methods to safeguard the Metaverse from the harmful centralization trends of the future. It's the simplest way to manage your cryptocurrency while effectively sharing it with your contacts. Designed to be decentralized and non-custodial, Sylo embodies the true spirit of what Web3.0 should represent, fostering a collaborative and secure digital ecosystem. Join us in embracing this transformative vision for the future of online interaction.

VoipNow serves as a comprehensive cloud communications solution designed specifically for service providers and businesses that require a powerful enterprise PBX system. This platform encompasses a wide array of features, including voice, video, presence, instant messaging, conferencing, faxing, and contact center capabilities, ensuring an all-encompassing communication experience. As a result, organizations can easily manage their communication needs through a single, integrated platform.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Managing your inbox has never been simpler, especially within the Microsoft email framework. Our services extend to various platforms including outlook.com, hotmail.com, live.com, and msn.com. There's no reason for email to be visually unappealing; a disorganized inbox mirrors a messy workspace, hindering your ability to focus effectively. By employing the UX principle of progressive disclosure, Hiri ensures you are presented only with the information you require at any given moment. Exceptional design is fundamental to our approach; for instance, the center pane in Hiri maintains a consistent width across all screen resolutions. This design choice is based on the ideal readable length of a sentence, approximately 96 characters, as exceeding this can disrupt the flow of reading while shorter lengths can lead to unnecessary eye strain. Ultimately, our goal is to enhance your email experience by combining functionality with thoughtful design.

Every event is important. Each event is unique. We understand that every audience has different levels of technical expertise. MeetingPulse is here to help you make your events a success. We are here to help. Based on our extensive experience with audience engagement, we can help you plan and set up your events. MeetingPulse is used at over 1000 events. We help you measure and compare the results of your events over time. We will analyze your data and create custom reports to help you make improvements. Our experts offer on-site support to ensure that your event runs smoothly and is trouble-free so you can concentrate on your agenda. We have developed interactive solutions for national educational and law organizations, fashion industry tradeshows, annual conferences, and many other venues.

Implementing straightforward email verification can significantly enhance deliverability rates and improve the effectiveness of your email marketing efforts. Many people overlook the importance of their emails' bounce rates, yet these rates play a crucial role in determining how many recipients actually receive and engage with their messages. Internet regulators, including ISPs and anti-spam organizations, impose specific thresholds for bounce rates, spam complaints, and unsubscribe requests. If you target inactive users and surpass these limits, your emails may land lower in inboxes, and there’s a risk your email service provider could suspend your account. Each company engaged in email marketing is assigned a sender reputation score, akin to a credit score, which reflects the quality of their email practices. A high volume of bounced or unwanted emails tarnishes this score, making it difficult to recover once your reputation takes a hit. Ultimately, conducting list verification ensures that you stop sending emails to non-existent addresses, thereby protecting your sender reputation and maintaining a healthy email campaign. Additionally, maintaining an updated email list can lead to improved engagement rates, which further bolsters your overall marketing strategy.

Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.

Nest Forms is an app- and web-based form builder that allows users to track, create, and manage mobile forms, surveys and simple polls. It can be used under a dedicated account. Access your forms online, on your iPhone, iPad, or native Android device. Nest Forms is a mobile application form builder that allows you to create and design customer sales orders, surveys or inspection forms. It also has an easy-to-use mobile survey app that makes it easy to create questionnaires, surveys, and other forms. This will allow you to quickly build mobile forms that can easily be filled out from your mobile phone, tablet, or computer. There are thousands of Nest Forms users who have discovered how easy it is to use the app builder to capture form data, mobile surveys, and field marketing survey information. You can also check out our FAQ for other questions or visit our Help section to find answers.

AlphaSense is the industry leader in market intelligence and qualitative research for corporations and financial services. Since its inception over a decade ago, AlphaSense has been at the forefront of comprehensive market research solutions, helping professionals make better business decisions.  Today, AlphaSense leverages the power of artificial intelligence (AI) and natural language processing (NLP)  to provide analysts and researchers with clear insight into companies, industries, and markets.

Beekeeper is a highly acclaimed digital workplace application designed to unify remote teams, seamlessly integrating operational systems and communication tools into a single secure and user-friendly employee portal. Featuring an advanced analytics dashboard and a customizable interface, this platform also offers fully automated HR functionalities, including group messaging, polls, and chatbots, which effectively connect frontline employees with their on-site counterparts across various departments in real-time, accessible via both mobile and desktop platforms. As a result, Beekeeper enhances collaboration and productivity, ensuring that all team members can engage and share information effortlessly, regardless of their location.

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.

Prepare to enhance your productivity and efficiency. Fleep integrates messaging, file sharing, and task management, providing a comprehensive platform for managing your team's workflow from conception to completion. Central to Fleep are the conversations, which can be organized around specific projects, teams, or topics, allowing for seamless discussions and idea exchanges. Important decisions or plans can be highlighted on the conversation's Pinboard, and tasks can be created to ensure effective execution. You can communicate with any Fleep user or team effortlessly, eliminating the need to log in and out repeatedly; just search for and invite your partners or clients to join the discussion. If they haven't yet joined Fleep, you can easily send them an invitation. Fleep is accessible through web browsers or its native applications for Windows, Mac, Linux, Android, or iOS, ensuring that your files and messages are securely stored in the cloud and available on any device you use. Collaborate and communicate with your team and any other Fleep users without the hassle of frequent logins, streamlining your interactions for better teamwork. Embrace the power of Fleep to keep your projects organized and your communications fluid.

Bopup Messenger serves as a robust instant messaging solution tailored for businesses, facilitating communication within LAN and large enterprise networks. This user-friendly and lightweight messaging client comes equipped with a variety of corporate features to meet numerous business demands effectively. With this corporate messaging tool, users can seamlessly connect with colleagues across different offices and locations, creating a unified IM workspace where they can share files, send urgent messages complete with links, font styles, color formatting, and emoticons, as well as receive designated files and folders from the IM server and engage in group discussions. Furthermore, employees have access to personal contact lists from any location, allowing them to see who is online and available for communication, thereby enhancing collaboration and connectivity within the organization.

OfficeConnect™, provides unified voice, conferencing and messaging as well as faxing. Our VoIP phones are more flexible and cheaper than legacy on-premises systems. You can keep your projects moving and synchronize teams with best-in class audio and video conference made easy. UniVoIP encrypts all voice traffic, both from remote and on-site telephones. It uses SRTP with 128 bit AES encryption. SRTP conforms to both the federal standards FIPS 140-2 Certified encryption and the Department of Defense's PKI Digital Certificate.

DeskAlerts allows you to send over 10 000 critical notifications in just 1-2 seconds to employees' laptops, desktops, and mobile devices. Our 100% open rate guarantee and high visibility gives you the best combination. Integration with Active Directory, SSO, API integration. DeskAlerts software automatically tracks alert activity and stores it in centralized storage. This allows for instant reporting of user receipts. DeskAlerts, a multi-purpose corporate communications system, is fully customizable and can be used to communicate with multiple internal channels. DeskAlerts is fast and easy to use. It can be used as a notification system, but also as an effective system for internal communications and employee feedback.

Weply's chat tool is the ultimate solution for generating sales qualified leads that are guaranteed to land directly in your inbox or CRM-system. Our team of expert chat consultants is always available and on standby 24/7, working on behalf of our more than 2,000 customers to ensure that no potential sales slip through the cracks. Did you know that 50% of leads visit websites between 4pm-9am? With Weply, you'll never miss out on potential customers even when you're off enjoying your evenings and weekends. Get ahead of the game and offer your customers a personal service in real-time, guaranteeing the best possible customer experience. Our chat consultants are trained in chat psychology and are continuously educated to provide you with the most exceptional service possible. They screen your traffic for qualified leads and potential customers through personal dialogue, ensuring that you never miss out on an opportunity to grow your business.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

SMS marketing is the secret sauce of connecting with your customers. Mobile Text Alerts offers an easy-to-use mass texting platform and mobile app that you can set up in no time. Enjoy a user-friendly online platform and easy mobile app for convenient sending. Take advantage of hands-free automation options like scheduled messages, drip campaigns, and auto-replies. Give your customers convenient ways to opt in to your texts, including: - Text to join - QR codes - Web forms Or easily add contacts in yourself through one of the following methods: - API - Integrations - Spreadsheet imports View data for your mass texts regarding delivery, subscriber counts, opt-outs, and link clicks to help you analyze the success of your campaigns. Start texting your customers and watch your business grow!